Support
Email, chat, and a public status page.
support@relyvflow.demo — under 2 business hours on every plan.
support@relyvflow.demo
Chat (in-app)
Press ? then "Support"
Status
status.relyvflow.demo
Common questions
What's the typical response time?+
Under 2 business hours on every plan, including Free. Enterprise gets 30-minute response with a named CSM.
How do I report a bug?+
Email support@relyvflow.demo with a Loom or screenshot. We open an internal issue and link it back so you can track resolution.
How do I request a feature?+
Post on roadmap.relyvflow.demo — public, upvoted, prioritized quarterly.
Do you have a status page?+
Yes — /status. We auto-post incidents within 5 minutes of detection.
Do you offer phone support?+
Enterprise only, via your named CSM. We find written support is faster + more accurate for everyone else.
Can I get a refund?+
Yes — pro-rated to the day, no questions asked. Email billing@relyvflow.demo.